🚚 Shipping Policy – EKOMERCE LLC
Thank you for choosing EKOMERCE LLC — where every package is packed with care!
We're here to make sure your order gets from our store to your doorstep quickly, safely, and with a smile.
🕒 Order Processing
We prepare all orders with love and care!
Processing takes 1–3 business days.
Orders placed after 2 PM GMT are processed the next business day.
No processing on weekends or public holidays — our team gets rest too!
✈️ Delivery Times & Carriers
We ship using trusted partners like Royal Mail, DPD, and UPS, depending on your location and delivery speed.
Standard Shipping (USA): 3–5 business days
Express Shipping (USA): 1–2 business days
International Shipping: 7–14 business days (select regions only)
💰 Shipping Rates & Free Shipping
Shipping costs are calculated at checkout based on your destination and chosen delivery method.
✅ Enjoy Free Standard Shipping on all USA orders over $100!
🔍 Tracking Your Order
Once your order ships, you’ll receive an email with a tracking number so you can follow your package every step of the way.
🌍 International Orders
We proudly ship worldwide! Please note:
Customs duties and taxes are the responsibility of the customer.
These fees vary by country, so we recommend checking local customs rules before ordering.
📦 Lost or Damaged Packages
We work hard to ensure your order arrives safely. However, EKOMERCE LLC is not responsible for items lost or damaged during transit.
If anything goes wrong, don’t worry — we’re here to help.
💬 Need Help?
We’re just a message away for any shipping or order concerns:
📧 Email: support@ekomercellc.shop
📍 Address: 13507 Scenic Glade Dr, Houston, TX 77059, United States
📞 Phone: +1 682-437-2002
EKOMERCE LLC
Get in touch for your floral needs today.
info@ekomercellc.shop
+1 682-437-2002
© 2025. All rights reserved.
13507 Scenic Glade Dr, Houston, TX 77059, United States
Support